Comments on: New Staples rebates

By: Anonymous

Anonymous — Fri, 20 Nov 2009 04:43:08 +0000

Has anyone ever thought to stop and think, the reason the rebates are mail in or online, is because the rebates come from the manufacture not the retailer? That is the reason. Staples has nothing to do with the rebates, except have their name on it because that is a verification for where you bought the product.
Also, I have submitted several rebates on staples easy rebates website and received every single one of them. I have never had a problem. Of course I take my time, read the directions and have patience.
You either enter into a link for store purchase, ordered at terminal at store or online purchase. You enter the info for rebate offer number, rebate id or order number and then the next page you enter your info. Then hit submit, what is so hard about that?
And I thought this was common knowledge, but manufatures don’t always approve rebates because 70% of people forget about their rebates, therefore, the manufacture gets to keep that money. That is why there is still mail in rebates. Again confirming the rebates are not from staples or any other retailer, but the manufacture.

By: Geri K

Geri K — Tue, 21 Apr 2009 16:07:13 +0000

EASY????? you have to be kidding. I called to verify my amount and was given a $46.00 balance as I had waited to long to use it or some excuse. I was assured it was valid and followed the instructions on how to use it and was told it expired. I called the center and was told it was valid with a balance of $41.00. This all within two days. I then attempted to use it after being assured it was valid with the $41.00 balance and was told (the very next day) that the balance was 20.00 by the clerk at the check-out. This is enough for me and as for shopping at Staples–I have had enough of that activity also.

By: Deborah

Deborah — Sat, 24 Jan 2009 02:38:51 +0000

Hey Candice … are you still waiting?

What makes ME laugh is that I applied for a Staples “easy rebate” more than 3 months ago and I still don’t have it. (And yes, I was “verified”, too.) At this point, I don’t expect to get it. Maybe it’s not Staples’ fault (or maybe it is) but that doesn’t change the fact that they’re touting these things in their stores, which means they’re misleading consumers if the “rebates” are bogus.

Consumer rebates are largely a scam anyway. Check out this story:
http://www.ottawasun.com/Money/2008/12/08/7669526.html

Anyone in Canada who’s been unable to get a rebate, either online or in the mail, can complain to the Competition Bureau (number in story above). That’s what I’m going to do.

By: terry

terry — Sun, 18 Jan 2009 19:01:56 +0000

I recently bought a laptop from staples,it included a hp printer,that had a 50 dollar mail in rebate offer.I recently received a giftcard from staples to that value.The reason given was ,the party that administers the rebate is having financial trouble.However on checking the on line flyer this week,staples still has the mail in offer on the same bundle.You would expect that in view of the current financial situation of the party that administers the rebate ,that they will no longer offer that rebate.That rebate was supposed to be a cheque for 50 dollars to be spent by me ,at a time and place of my choosing.So those of you who plan to buy any products from staples ,be very cautious of those mail in rebates.

By: Candice

Candice — Thu, 15 Jan 2009 03:52:47 +0000

I know it’s been years since this blog started. It makes me laugh how many of you have problems. I’ve found Staples rebates to be incredibly easy. I filled mine out with a few minutes of getting home after buying some paper. Sure it took a few weeks to “verify my purchase” and now it says “verification complete” and I’ll just keep waiting until it comes in the mail. Rebates are a hassle, but this has nothing to do with Staples. Putting the form online makes it a lot easier, if you can’t do it that way, just mail it in. Don’t blame Staples.

By: Peter Wilson

Peter Wilson — Mon, 20 Oct 2008 16:10:06 +0000

Hey, people – this isn’t staple’s website. So all of you posting your rebate numbers and claim numbers… what in the world are you thinking? NOBODY FROM STAPLES IS READING THIS PAGE.

Go into a staples store and ask to speak to the manager. They have a number they can call to contact the rebate center and resolve issues with easy rebates for you.

Or you could just post your frustration on some random blog rather than doing something to actually solve your problem.

By: Brooke Aydon

Brooke Aydon — Thu, 21 Aug 2008 20:48:50 +0000

I bought a computer at staples. the printer that i bought along with it had a rebate, aswell did the bit defender securtity system. the problem is each of the seperate rebates want the original pc cut out. I sent the original cut out with my first rebate which I recieved with much hassel. Now I am confused as to how can I get my bit defender rebate which must have also been purchased with a pc to be eligable for the rebate.

By: Sherry Arndt

Sherry Arndt — Wed, 07 May 2008 01:21:09 +0000

Sure has been interesting reading. I’m in the same boat. I have been dealing with this 10.00 rebate since Feb 2008, have sent many e-mails and called several times and receive the same story. I guess it is time to file a complaint with the better business system

By: Alan Beamer

Alan Beamer — Sun, 13 Jan 2008 00:58:54 +0000

I purchased a digital camera before Christmas 07. I was able to get a 10.00 rebate as well as a printer. The person working make an error and had to redue the sale. I was told the online rebate was as easy, you know like the easy butten. I have tried to get my rebate many times, this last time I received a card in the mail saying that I had a deadline to apply. This whole process is not what it seems and because of that I will not purchase another item from staples, and I will also reccomend that people really take a look at this so called easy rebate before they purchase. In the past I have had good service, but this whole thing has turned me off to staples.

By: Dong Haver

Dong Haver — Fri, 24 Aug 2007 02:41:49 +0000

Let’s all go to the BBB and complain about Staples and Parago, Inc. Parago is some bullcrap ad company. Let’s take them down. WE ARE ALL OWED SOME MONEY!!!

By: Robert P. Fredricks

Robert P. Fredricks — Tue, 03 Jul 2007 20:37:24 +0000

Further to my above comments. anyone reading the latest info, will you please enter your reply and/or comments HERE, instead of writing to me at my e-mail address. My various security filters and firewalls may not allow your reply to get through, but if you write here, I will check back often to read what you may want to say about this whole BAD situation. Let’s let the guys up front know we are TIRED of getting no action, and WORSE, NO REFUNDS!! Help me stop misleading and deceitful ads that get you to buy! Once hooked, it’s TOO LATE!! Thank you!

By: Robert P. Fredricks

Robert P. Fredricks — Mon, 11 Jun 2007 19:17:00 +0000

This is additional info related to above action – This Sunday (6-10-07) Staples had an ad in our Winston-Salem Journal, almost identical to the previous one to which we responded, and again they offer a special “package deal” which states rebates of $50 for the computer, $50 for the monitor, and $70 for the printer. We had also opted to buy the “updated” computer, which had the lable-maker, etc. installed. The extra $100 for this was, of course, not involved with the rebate. I have no way of knowing whether the register print-out given to the purchaser of this “package” deal will state that there will be only one $50 rebate for the packaged computer and monitor, but would not be at all surprised if it does! Once one signs this register printout, one is “locked in” for the terms and conditions stated, and one will have to ACCEPT THE LOSS OF $50, because you WON’T GET IT BACK!!! LET THE BUYER BEWARE!! HOW LONG HAVE THEY BEEN GETTING AWAY WITH THIS?? HOW MANY PEOPLE HAVE THEY “ROBBED” OF $50 ??

Anybody wants to, please email me, and maybe with group action, we can get this matter set before the attorney-generals of all the states involved! STAPLES CAN’T SAY NOW THEY DIDN’T KNOW THE AD SAID $50 FOR THE COMPUTER AND $50 FOR THE MONITOR !! (The printer is not involved). There will be no “statute of limitations” here – the ad is deceptive, misleading, and deliberately intended to DECEIVE you!! If you want to see how many complaints there are against Staples for the various rebate offers, see the websight titled “Staples Rebates Complaints”.

By: Robert P. Fredricks

Robert P. Fredricks — Fri, 08 Jun 2007 20:41:07 +0000

My wife and I purchased a “bundled” Computer/Monitor/Printer offered at a special price, with rebates shown in the ad (I have a copy) of $50 for the computer, $50 for the monitor, and $70 for the printer. We paid in full the specified price, and received the register printouts for the rebates, and our credit card purchase total price. We assumed the re bate info matched the ad (it seemed to), but after we finally received two checks from the manufacturer (Hewlett Packard), one for $50 and one for $70, we find that the register printout said they would send us a SINGLE $50 rebate for the bundled computer and monitor, and $70 for the printer. Staples has ignored our protests now for a YEAR and I left a package for review by our Kernesville, NC Staples store manager. I have had NO ACTION on this. They IGNORE my requests for follow-up, and apparently consider the matter closed. I have copies of ALL the paperwork, including the ad, which I feel misrepresented the rebate, and Staples owes me the $50 still not received. They say HP is at fault, always getting them in trouble! Why didn’t they CHECK the ad, before it was printed and distributed? I wonder if I should go further with this study in frustration, and get the BBB’s involved, and possibly even try to enter an action in our local small claims court? What do all of you think? Would much appreciate your comments by e-mail. We should all get after these money-grubbing people, who try to take our money, then weasel out of the full rebates!! My email address (if they allow it to be shown) is “rpaul 71820@writeme.com“.

By: ST

ST — Fri, 08 Jun 2007 15:04:37 +0000

I purchased a phone that was supposed to be free after a $20 rebate. I thought I had done everything according to the not-so-easy rebate process. Two months later I learned that the rebate was denied because I had not activted a phone card that came with the phone. The requirement to activate the card was at the very end of all of the terms and conditions about what needed to be done to receive the rebate. At the beginning of the terms was the usual stuff about what you needed to do. Then came all types of boilerplate…eg., what to do if you have questions about the rebate, not to file any fraudulent submissions, etc., etc. Only then (way after most people would have stopped reading) did it mention anything about activating the card. The personnel in the rebate departement were very rude about the matter.

By: Wilma Carroll

Wilma Carroll — Mon, 26 Mar 2007 20:24:41 +0000

I purchased a SanDisk 2GB Cruzer M2 USB 2/19/07 and have not received my rebate. Also the SanDisk is faulty and will not work.