At home I keep a separate phone line just for my DSL connection. It’s a metered local calling plan, the cheapest you can get from AT&T, since with zero calls a month there’s nothing to meter, as there’s not even a phone device plugged in anywhere at the house. Imagine my surprise then, when reviewing my bill from a month ago I discovered a charge from OSP Communications for a collect calls, supposedly from New Mexico, that my DSL modem supposedly accepted. A quick search for OSP Communications painted quite a picture – it’s rarely a good sign when the first few results for a company name include consumerist.com, ripoffreport.com and complaintsboard.com.
It seems that OSP Communications quite frequently engages in cramming, supplying random artificial charges to a phone company under false pretenses. Since there’s no official company Web site, it’s hard to say whether cramming is its major business model, or occasional mistakes are made. Judging by the reports left on the various complaint boards, cramming seems to be the primary business objective of the company, so it’s certainly surprising they’ve been able to stay in business for that long. To be fair, their customer service was quick to acknowledge this was a mistake, and offered to add my phone number to a blacklist to ensure “something like this will never happen again”.
Same thing happened to me. A collect call for $12.04 from phoenix AZ. That I never aceppted showed up on my AT@T bill.I called OSP communications and actually got a operator that said they would take the charge off. I’ll wait and see if that happens. I also spoke to the Billing Resource ” the third party biller” and spoke to a operator that was only reading from a script and just acknowedged that OSP was a client of thiers. AT@T will charge the charge back but cant do anything about it because they are FCC’d mandated to accept third party billing even when told its fradulent. You can check other postings on “rippoff report.com”.I emailed a complaint to the FCC but it looks like its been going on for awhile.